This documentation is specific to the V2 Whiplash API. Looking for V1 Docs?
Web Hooks allow Whiplash to notify your application(s) when something happens on our end, like an order shipping or an item's inventory changing. You tell us where you want the notification to go (the URL), and we send you the goods.
Web Hooks go out via POST requests as JSON. Typically, a notification will look just like the results of an API call, i.e. order.shipped
will send you a detail of the order, and item.inventory_changed
will send you a detail of the item. Each Web Hook will also include the event_name
, so your app knows what type of information to expect and/or you can use the same endpoint for multiple Whiplash events.
You can create as many destinations for each event as you like (so you can notify multiple apps/services, for instance).
Web Hooks are editable on your Notifications page.
Please note that a properly received web hook should always return a 2XX/success response.
Verifying Web Hooks
You can verify that a web hook is really coming from Whiplash by checking its signature. We send web hooks with an X-WHIPLASH-SIGNATURE
header. This can be checked by computing an HMAC digest using the SHA256 hash algorithm, your Oauth Application Client Secret, and the web hook's request body.
For example, in Ruby, this would like like:
require 'openssl' require 'base64' sha256 = OpenSSL::Digest::SHA256.new secret = {OAUTH_CLIENT_SECRET} body = request.body.read signature = OpenSSL::HMAC.hexdigest(sha256, secret, body)
Events
We currently suport notifications for the following events:
- consumer_return.completed
- consumer_return.created
- consumer_return.deleted
- consumer_return.status_changed
- consumer_return.unexpected
- item.created
- item.inventory_adjusted
- item.inventory_changed
- item.inventory_received
- item.low_inventory
- item.out_of_stock
- item.shopify_barcode_update_rejected
- order.attention
- order.batched
- order.created
- order.delivered
- order.dropship.packed
- order.empty_cancelled
- order.insufficient_inventory
- order.non_merchandise_cancelled
- order.non_merchandise_paused
- order.packed
- order.requires_label
- order.retail.packed
- order.return_undeliverable
- order.shipped
- order.status_changed
- order.unbatched
- order.unmatched_ship_country
- order.unmatched_ship_method
- order.warehouse_fallback
- order.wholesale.packed
- shipnotice.created
- shipnotice.incomplete
- shipnotice.status_changed
- shipnotice.unexpected
- shipnotice_item.quantity_received
item.inventory_adjusted
Adjusted the inventory of an item
{ "quantity": 1, "item": { "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 } }, "warehouse_quantities": [ { "id": 16, "name": "Union City", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "33580 Central Ave", "shipping_address_2": "", "shipping_city": "Union City", "shipping_state": "California", "shipping_zip": "94587", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 37.5928, "longitude": -122.039, "quantity": 10, "projected_quantity": 10, "sellable_quantity": 10 }, { "id": 21, "name": "Montreal", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "6620 Rue Abrams", "shipping_address_2": "", "shipping_city": "Saint Laurent", "shipping_state": "Quebec", "shipping_zip": "H4S 1Y1", "shipping_country": "Canada", "shipping_country_iso2": "CA", "latitude": 45.4893, "longitude": -73.757, "quantity": 10, "projected_quantity": 10, "sellable_quantity": 10 }, { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512, "quantity": 19, "projected_quantity": 19, "sellable_quantity": 19 }, { "id": 36, "name": "Peterborough", "timezone": "Edinburgh", "shipping_address_1": "Unit 1 Morley Court", "shipping_address_2": "Morley Way", "shipping_city": "Peterborough", "shipping_state": "", "shipping_zip": "PE2 7BW", "shipping_country": "United Kingdom", "shipping_country_iso2": "GB", "latitude": null, "longitude": null, "quantity": 30, "projected_quantity": 30, "sellable_quantity": 30 } ], "event_name": "item.inventory_adjusted" }
order.insufficient_inventory
Sent when an order is paused due to insufficient inventory.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 95, "status_name": "Insufficient Inventory", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.insufficient_inventory" }
order.non_merchandise_paused
An order containing only packaging items was received by Whiplash and subsequently paused.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 90, "status_name": "Paused", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.non_merchandise_paused" }
item.inventory_changed
Sent when the inventory for an item has changed.
{ "transaction": { "id": 17120446, "item_id": 2548989, "order_id": null, "shipnotice_id": 837096, "user_id": null, "rule_id": null, "description": "Inventory Receiving Correction by Ebert, Auer and Boyle, -1", "quantity": 58, "change": -1, "created_at": "2019-09-26T16:24:05.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00" }, "item": { "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 } }, "warehouse_quantities": [ { "id": 16, "name": "Union City", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "33580 Central Ave", "shipping_address_2": "", "shipping_city": "Union City", "shipping_state": "California", "shipping_zip": "94587", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 37.5928, "longitude": -122.039, "quantity": 10, "projected_quantity": 10, "sellable_quantity": 10 }, { "id": 21, "name": "Montreal", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "6620 Rue Abrams", "shipping_address_2": "", "shipping_city": "Saint Laurent", "shipping_state": "Quebec", "shipping_zip": "H4S 1Y1", "shipping_country": "Canada", "shipping_country_iso2": "CA", "latitude": 45.4893, "longitude": -73.757, "quantity": 10, "projected_quantity": 10, "sellable_quantity": 10 }, { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512, "quantity": 19, "projected_quantity": 19, "sellable_quantity": 19 }, { "id": 36, "name": "Peterborough", "timezone": "Edinburgh", "shipping_address_1": "Unit 1 Morley Court", "shipping_address_2": "Morley Way", "shipping_city": "Peterborough", "shipping_state": "", "shipping_zip": "PE2 7BW", "shipping_country": "United Kingdom", "shipping_country_iso2": "GB", "latitude": null, "longitude": null, "quantity": 30, "projected_quantity": 30, "sellable_quantity": 30 } ], "event_name": "item.inventory_changed" }
shipnotice.status_changed
Sent when the status of shipnotice changes.
{ "shipnotice": { "id": 837096, "customer_id": 6695, "warehouse_id": 22, "sender": "Ebert, Auer and Boyle", "eta": "2019-08-29T16:22:52.000-04:00", "status": 200, "status_name": "Processing", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "arrived_at": "2019-09-26T16:24:05.000-04:00", "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "shipping_method_id": null, "tracking": null, "order_id": null, "type": "Shipnotice", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": "2019-09-26T16:22:54.000-04:00", "ship_actual_currency": null, "delivered_at": "2019-09-26T16:24:05.000-04:00", "due_at": "2019-09-30T19:00:00.000-04:00", "meta_data": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625412, "originated_id": 837096, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "shipping_method": null, "shipnotice_items": [ { "id": 801005, "shipnotice_id": 837096, "item_id": 2548989, "quantity": 10, "quantity_good": 9, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 }, "lot": null, "warehouse_id": 22, "unallocated": -10 }, { "id": 801006, "shipnotice_id": 837096, "item_id": 2548990, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "item": { "id": 2548990, "sku": "JC-0004", "title": "Jaguar Cardigan", "description": "Size 4", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 51, "weight": "7.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0004", "price": "0.0", "media_mail": false, "packaging": false, "length": "5.0", "width": "2.5", "height": "17.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 4", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 51 }, "lot": null, "warehouse_id": 22, "unallocated": -10 }, { "id": 801007, "shipnotice_id": 837096, "item_id": 2548991, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "item": { "id": 2548991, "sku": "JC-0006", "title": "Jaguar Cardigan", "description": "Size 6", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 60, "weight": "4.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0006", "price": "0.0", "media_mail": false, "packaging": false, "length": "8.5", "width": "1.0", "height": "15.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 6", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 60 }, "lot": null, "warehouse_id": 22, "unallocated": -9 }, { "id": 801008, "shipnotice_id": 837096, "item_id": 2548992, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "item": { "id": 2548992, "sku": "JC-0008", "title": "Jaguar Cardigan", "description": "Size 8", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 120, "weight": "4.2", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0008", "price": "0.0", "media_mail": false, "packaging": false, "length": "8.5", "width": "13.5", "height": "6.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 8", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 120 }, "lot": null, "warehouse_id": 22, "unallocated": -30 }, { "id": 801009, "shipnotice_id": 837096, "item_id": 2548993, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "item": { "id": 2548993, "sku": "JC-0010", "title": "Jaguar Cardigan", "description": "Size 10", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "4.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0010", "price": "0.0", "media_mail": false, "packaging": false, "length": "0.5", "width": "8.5", "height": "12.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 10", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 22, "unallocated": -30 }, { "id": 801010, "shipnotice_id": 837096, "item_id": 2548994, "quantity": 10, "quantity_good": 11, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "item": { "id": 2548994, "sku": "JC-0012", "title": "Jaguar Cardigan", "description": "Size 12", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "customer_id": 6695, "quantity": 80, "weight": "6.6", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0012", "price": "0.0", "media_mail": false, "packaging": false, "length": "3.0", "width": "9.0", "height": "6.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 12", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 80 }, "lot": null, "warehouse_id": 22, "unallocated": -10 }, { "id": 801011, "shipnotice_id": 837096, "item_id": 2548995, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "item": { "id": 2548995, "sku": "JC-0014", "title": "Jaguar Cardigan", "description": "Size 14", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "customer_id": 6695, "quantity": 89, "weight": "7.1", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0014", "price": "0.0", "media_mail": false, "packaging": false, "length": "19.0", "width": "13.5", "height": "5.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 14", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 89 }, "lot": null, "warehouse_id": 22, "unallocated": -30 } ] }, "fees": { }, "event_name": "shipnotice.status_changed" }
order.unmatched_ship_country
Sent when we are unable to match a destination country for an order.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.unmatched_ship_country" }
order.batched
An order has been added to a batch.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.batched" }
order.shipped
Sent when any order is shipped.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.shipped" }
order.packed
Sent when an order is packed.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 160, "status_name": "Packed", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 1, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.shipped" }
order.status_changed
Sent when the status of an order changes.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.status_changed" }
consumer_return.created
Sent when a return is created.
{ "consumer_return": { "id": 837100, "order_id": 5658549, "customer_id": 6695, "warehouse_id": 22, "sender": "Coreen Jacobson III", "eta": "2019-10-10T16:24:00.000-04:00", "status": 100, "status_name": "In Transit", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": 1, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "arrived_at": null, "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "tracking": null, "type": "ConsumerReturn", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": null, "ship_actual_currency": null, "delivered_at": null, "due_at": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625444, "originated_id": 837100, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "application_id": null }, "return_items": [ { "id": 801033, "item_id": 2548990, "name": "Jaguar Cardigan, Size 4", "sku": "JC-0004", "price": "0.0", "quantity": 1, "quantity_good": 0, "quantity_damaged": 0, "description": "Defective", "extended_description": null, "return_action": "exchange", "order_item_id": 13220418, "return_item_originator_id": null, "originator_id": null } ], "exchange_order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] } }, "fees": { }, "event_name": "consumer_return.created" }
order.non_merchandise_cancelled
An order containing only packaging items was received by Whiplash and subsequently canceled.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 40, "status_name": "Cancelled", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.non_merchandise_cancelled" }
shipnotice.incomplete
Sent when a shipnotice is received but the inventory hasn't given a location.
{ "shipnotice": { "id": 837096, "customer_id": 6695, "warehouse_id": 22, "sender": "Ebert, Auer and Boyle", "eta": "2019-08-29T16:22:52.000-04:00", "status": 300, "status_name": "Completed", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "arrived_at": "2019-09-26T16:22:53.000-04:00", "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "shipping_method_id": null, "tracking": null, "order_id": null, "type": "Shipnotice", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": "2019-09-26T16:22:54.000-04:00", "ship_actual_currency": null, "delivered_at": "2019-09-26T16:22:53.000-04:00", "due_at": "2019-09-30T19:00:00.000-04:00", "meta_data": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625412, "originated_id": 837096, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "shipping_method": null, "shipnotice_items": [ { "id": 801005, "shipnotice_id": 837096, "item_id": 2548989, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:53.000-04:00", "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "8.0", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "20.0", "width": "17.0", "height": "5.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 22, "unallocated": 0 }, { "id": 801006, "shipnotice_id": 837096, "item_id": 2548990, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:53.000-04:00", "item": { "id": 2548990, "sku": "JC-0004", "title": "Jaguar Cardigan", "description": "Size 4", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 51, "weight": "9.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0004", "price": "0.0", "media_mail": false, "packaging": false, "length": "4.0", "width": "6.0", "height": "10.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 4", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 51 }, "lot": null, "warehouse_id": 22, "unallocated": 0 }, { "id": 801007, "shipnotice_id": 837096, "item_id": 2548991, "quantity": 10, "quantity_good": 9, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548991, "sku": "JC-0006", "title": "Jaguar Cardigan", "description": "Size 6", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "8.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0006", "price": "0.0", "media_mail": false, "packaging": false, "length": "14.5", "width": "13.5", "height": "16.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 6", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 22, "unallocated": 0 }, { "id": 801008, "shipnotice_id": 837096, "item_id": 2548992, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548992, "sku": "JC-0008", "title": "Jaguar Cardigan", "description": "Size 8", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 120, "weight": "2.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0008", "price": "0.0", "media_mail": false, "packaging": false, "length": "15.5", "width": "14.5", "height": "15.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 8", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 120 }, "lot": null, "warehouse_id": 22, "unallocated": 0 }, { "id": 801009, "shipnotice_id": 837096, "item_id": 2548993, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548993, "sku": "JC-0010", "title": "Jaguar Cardigan", "description": "Size 10", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "1.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0010", "price": "0.0", "media_mail": false, "packaging": false, "length": "4.5", "width": "7.5", "height": "4.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 10", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 22, "unallocated": 0 }, { "id": 801010, "shipnotice_id": 837096, "item_id": 2548994, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548994, "sku": "JC-0012", "title": "Jaguar Cardigan", "description": "Size 12", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 79, "weight": "9.0", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0012", "price": "0.0", "media_mail": false, "packaging": false, "length": "10.0", "width": "7.5", "height": "2.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 12", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 79 }, "lot": null, "warehouse_id": 22, "unallocated": 0 }, { "id": 801011, "shipnotice_id": 837096, "item_id": 2548995, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548995, "sku": "JC-0014", "title": "Jaguar Cardigan", "description": "Size 14", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 89, "weight": "6.7", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0014", "price": "0.0", "media_mail": false, "packaging": false, "length": "14.0", "width": "6.0", "height": "2.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 14", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 89 }, "lot": null, "warehouse_id": 22, "unallocated": 0 } ] }, "fees": { }, "event_name": "shipnotice.incomplete" }
item.inventory_received
Received inventory of an item
{ "quantity": 1, "item": { "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 } }, "warehouse_quantities": [ { "id": 16, "name": "Union City", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "33580 Central Ave", "shipping_address_2": "", "shipping_city": "Union City", "shipping_state": "California", "shipping_zip": "94587", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 37.5928, "longitude": -122.039, "quantity": 10, "projected_quantity": 10, "sellable_quantity": 10 }, { "id": 21, "name": "Montreal", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "6620 Rue Abrams", "shipping_address_2": "", "shipping_city": "Saint Laurent", "shipping_state": "Quebec", "shipping_zip": "H4S 1Y1", "shipping_country": "Canada", "shipping_country_iso2": "CA", "latitude": 45.4893, "longitude": -73.757, "quantity": 10, "projected_quantity": 10, "sellable_quantity": 10 }, { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512, "quantity": 19, "projected_quantity": 19, "sellable_quantity": 19 }, { "id": 36, "name": "Peterborough", "timezone": "Edinburgh", "shipping_address_1": "Unit 1 Morley Court", "shipping_address_2": "Morley Way", "shipping_city": "Peterborough", "shipping_state": "", "shipping_zip": "PE2 7BW", "shipping_country": "United Kingdom", "shipping_country_iso2": "GB", "latitude": null, "longitude": null, "quantity": 30, "projected_quantity": 30, "sellable_quantity": 30 } ], "event_name": "item.inventory_received" }
item.created
Sent when an item has been created.
{ "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 }, "event_name": "item.created" }
item.out_of_stock
Sent when an item's inventory has fallen below one
{ "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 }, "event_name": "item.out_of_stock" }
order.empty_cancelled
Sent when an empty order is received by Whiplash and subsequently canceled.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 40, "status_name": "Cancelled", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.empty_cancelled" }
shipnotice.created
Sent when a shipnotice is created.
{ "shipnotice": { "id": 837097, "customer_id": 6695, "warehouse_id": 36, "sender": "Daugherty LLC", "eta": "2019-10-23T16:22:52.000-04:00", "status": 100, "status_name": "In Transit", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "arrived_at": "2019-09-26T16:22:54.000-04:00", "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "shipping_method_id": null, "tracking": null, "order_id": null, "type": "Shipnotice", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": "2019-09-26T16:22:55.000-04:00", "ship_actual_currency": null, "delivered_at": "2019-09-26T16:22:54.000-04:00", "due_at": "2019-09-30T11:00:00.000-04:00", "meta_data": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 36, "name": "Peterborough", "timezone": "Edinburgh", "shipping_address_1": "Unit 1 Morley Court", "shipping_address_2": "Morley Way", "shipping_city": "Peterborough", "shipping_state": "", "shipping_zip": "PE2 7BW", "shipping_country": "United Kingdom", "shipping_country_iso2": "GB", "latitude": null, "longitude": null }, "originator": { "id": 22625420, "originated_id": 837097, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "shipping_method": null, "shipnotice_items": [ { "id": 801012, "shipnotice_id": 837097, "item_id": 2548989, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "8.0", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "20.0", "width": "17.0", "height": "5.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801013, "shipnotice_id": 837097, "item_id": 2548990, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548990, "sku": "JC-0004", "title": "Jaguar Cardigan", "description": "Size 4", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 51, "weight": "9.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0004", "price": "0.0", "media_mail": false, "packaging": false, "length": "4.0", "width": "6.0", "height": "10.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 4", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 51 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801014, "shipnotice_id": 837097, "item_id": 2548991, "quantity": 20, "quantity_good": 20, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548991, "sku": "JC-0006", "title": "Jaguar Cardigan", "description": "Size 6", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "8.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0006", "price": "0.0", "media_mail": false, "packaging": false, "length": "14.5", "width": "13.5", "height": "16.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 6", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801015, "shipnotice_id": 837097, "item_id": 2548992, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548992, "sku": "JC-0008", "title": "Jaguar Cardigan", "description": "Size 8", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 120, "weight": "2.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0008", "price": "0.0", "media_mail": false, "packaging": false, "length": "15.5", "width": "14.5", "height": "15.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 8", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 120 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801016, "shipnotice_id": 837097, "item_id": 2548993, "quantity": 10, "quantity_good": 9, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548993, "sku": "JC-0010", "title": "Jaguar Cardigan", "description": "Size 10", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "1.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0010", "price": "0.0", "media_mail": false, "packaging": false, "length": "4.5", "width": "7.5", "height": "4.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 10", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801017, "shipnotice_id": 837097, "item_id": 2548994, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548994, "sku": "JC-0012", "title": "Jaguar Cardigan", "description": "Size 12", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 79, "weight": "9.0", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0012", "price": "0.0", "media_mail": false, "packaging": false, "length": "10.0", "width": "7.5", "height": "2.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 12", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 79 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801018, "shipnotice_id": 837097, "item_id": 2548995, "quantity": 20, "quantity_good": 20, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548995, "sku": "JC-0014", "title": "Jaguar Cardigan", "description": "Size 14", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 89, "weight": "6.7", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0014", "price": "0.0", "media_mail": false, "packaging": false, "length": "14.0", "width": "6.0", "height": "2.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 14", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 89 }, "lot": null, "warehouse_id": 36, "unallocated": 0 } ] }, "fees": { }, "event_name": "shipnotice.created" }
order.warehouse_fallback
Sent when the designated warehouse for an order is out of stock but another warehouse can be used.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.warehouse_fallback" }
order.created
Sent when an order is created.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.created" }
order.delivered
Sent when any order is delivered.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 350, "status_name": "Delivered", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:24:04.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.delivered" }
consumer_return.deleted
Sent when a return is deleted.
{ "consumer_return": { "id": 837100, "order_id": 5658549, "customer_id": 6695, "warehouse_id": 22, "sender": "Coreen Jacobson III", "eta": "2019-10-10T16:24:00.000-04:00", "status": 100, "status_name": "In Transit", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": 1, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "arrived_at": null, "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "tracking": null, "type": "ConsumerReturn", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": null, "ship_actual_currency": null, "delivered_at": null, "due_at": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625444, "originated_id": 837100, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "application_id": null }, "return_items": [ { "id": 801033, "item_id": 2548990, "name": "Jaguar Cardigan, Size 4", "sku": "JC-0004", "price": "0.0", "quantity": 1, "quantity_good": 0, "quantity_damaged": 0, "description": "Defective", "extended_description": null, "return_action": "exchange", "order_item_id": 13220418, "return_item_originator_id": null, "originator_id": null } ], "exchange_order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] } }, "fees": { }, "event_name": "consumer_return.deleted" }
order.attention
Sent when an order requires attention due to issues.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.attention" }
order.requires_label
An order that requires a label has been packed.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.requires_label" }
item.low_inventory
Sent when the inventory for items have fallen below the specified low inventory threshold
{ "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "customer_id": 6695, "quantity": 58, "weight": "5.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "17.0", "width": "7.0", "height": "14.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 58 }, "event_name": "item.low_inventory" }
order.return_undeliverable
Sent when an order is returning to Whiplash because it was undeliverable.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.return_undeliverable" }
order.unmatched_ship_method
Sent when a ship method specified for an order cannot be matched.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.unmatched_ship_method" }
shipnotice_item.quantity_received
Sent when a shipnotice item has been received, in whole or in part.
{ "shipnotice_item": { "id": 801011, "shipnotice_id": 837096, "item_id": 2548995, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "item": { "id": 2548995, "sku": "JC-0014", "title": "Jaguar Cardigan", "description": "Size 14", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "customer_id": 6695, "quantity": 89, "weight": "7.1", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0014", "price": "0.0", "media_mail": false, "packaging": false, "length": "19.0", "width": "13.5", "height": "5.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 14", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 89 }, "lot": null, "warehouse_id": 22, "unallocated": -30 }, "transaction": { "id": 17120418, "item_id": 2548995, "order_id": null, "shipnotice_id": 837096, "user_id": null, "rule_id": null, "description": "Inventory Received from Ebert, Auer and Boyle, + 30", "quantity": 29, "change": 30, "created_at": "2019-09-26T16:22:54.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00" }, "event_name": "shipnotice_item.quantity_received" }
shipnotice.unexpected
Sent when a shipnotice is unexpected.
{ "shipnotice": { "id": 837097, "customer_id": 6695, "warehouse_id": 36, "sender": "Daugherty LLC", "eta": "2019-10-23T16:22:52.000-04:00", "status": 25, "status_name": "Unexpected", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:05.000-04:00", "arrived_at": "2019-09-26T16:22:54.000-04:00", "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "shipping_method_id": null, "tracking": null, "order_id": null, "type": "Shipnotice", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": "2019-09-26T16:22:55.000-04:00", "ship_actual_currency": null, "delivered_at": "2019-09-26T16:22:54.000-04:00", "due_at": "2019-09-30T11:00:00.000-04:00", "meta_data": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 36, "name": "Peterborough", "timezone": "Edinburgh", "shipping_address_1": "Unit 1 Morley Court", "shipping_address_2": "Morley Way", "shipping_city": "Peterborough", "shipping_state": "", "shipping_zip": "PE2 7BW", "shipping_country": "United Kingdom", "shipping_country_iso2": "GB", "latitude": null, "longitude": null }, "originator": { "id": 22625420, "originated_id": 837097, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "shipping_method": null, "shipnotice_items": [ { "id": 801012, "shipnotice_id": 837097, "item_id": 2548989, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "item": { "id": 2548989, "sku": "JC-0002", "title": "Jaguar Cardigan", "description": "Size 2", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "8.0", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0002", "price": "0.0", "media_mail": false, "packaging": false, "length": "20.0", "width": "17.0", "height": "5.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 2", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801013, "shipnotice_id": 837097, "item_id": 2548990, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548990, "sku": "JC-0004", "title": "Jaguar Cardigan", "description": "Size 4", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 51, "weight": "9.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0004", "price": "0.0", "media_mail": false, "packaging": false, "length": "4.0", "width": "6.0", "height": "10.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 4", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 51 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801014, "shipnotice_id": 837097, "item_id": 2548991, "quantity": 20, "quantity_good": 20, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548991, "sku": "JC-0006", "title": "Jaguar Cardigan", "description": "Size 6", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:56.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "8.4", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0006", "price": "0.0", "media_mail": false, "packaging": false, "length": "14.5", "width": "13.5", "height": "16.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 6", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801015, "shipnotice_id": 837097, "item_id": 2548992, "quantity": 30, "quantity_good": 30, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548992, "sku": "JC-0008", "title": "Jaguar Cardigan", "description": "Size 8", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 120, "weight": "2.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0008", "price": "0.0", "media_mail": false, "packaging": false, "length": "15.5", "width": "14.5", "height": "15.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 8", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 120 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801016, "shipnotice_id": 837097, "item_id": 2548993, "quantity": 10, "quantity_good": 9, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548993, "sku": "JC-0010", "title": "Jaguar Cardigan", "description": "Size 10", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 59, "weight": "1.8", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0010", "price": "0.0", "media_mail": false, "packaging": false, "length": "4.5", "width": "7.5", "height": "4.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 10", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 59 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801017, "shipnotice_id": 837097, "item_id": 2548994, "quantity": 10, "quantity_good": 10, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548994, "sku": "JC-0012", "title": "Jaguar Cardigan", "description": "Size 12", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 79, "weight": "9.0", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0012", "price": "0.0", "media_mail": false, "packaging": false, "length": "10.0", "width": "7.5", "height": "2.5", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 12", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 79 }, "lot": null, "warehouse_id": 36, "unallocated": 0 }, { "id": 801018, "shipnotice_id": 837097, "item_id": 2548995, "quantity": 20, "quantity_good": 20, "quantity_damaged": 0, "description": null, "extended_description": null, "include_in_published": false, "return_action": null, "created_at": "2019-09-26T16:22:53.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "item": { "id": 2548995, "sku": "JC-0014", "title": "Jaguar Cardigan", "description": "Size 14", "original_location": null, "created_at": "2019-09-26T16:22:50.000-04:00", "updated_at": "2019-09-26T16:22:57.000-04:00", "customer_id": 6695, "quantity": 89, "weight": "6.7", "available": true, "image_originator_url": null, "vendor": null, "scancode": "00JC0014", "price": "0.0", "media_mail": false, "packaging": false, "length": "14.0", "width": "6.0", "height": "2.0", "active": true, "wholesale_cost": null, "is_bundle": false, "packaging_type": null, "promo": false, "street_date": null, "category": null, "include_inbound_in_published": false, "returnable": null, "return_sku_match": null, "return_price_restricted": null, "request_serial_number": null, "currency": "USD", "tariff_number": null, "label_format": null, "notify_originator_inventory": null, "name": "Jaguar Cardigan, Size 14", "image_url": null, "hazmat": false, "misc": null, "ean": null, "lot_control": false, "expiration_period": null, "ship_strategy": 0, "velocity": 0, "case_quantity": null, "carton_quantity": null, "origin_country": null, "replenishment_min": null, "replenishment_target": null, "low_inventory_threshold": null, "published_quantity": 89 }, "lot": null, "warehouse_id": 36, "unallocated": 0 } ] }, "fees": { }, "event_name": "shipnotice.unexpected" }
order.unbatched
An order has been removed from a batch.
{ "order": { "id": 5658546, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 16, "return_warehouse_id": 16, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658546-R2A60078", "status": 100, "status_name": "Processing", "previous_status": 100, "order_orig": "R2A60078", "level1_token": "6a29d8030dd0e46ad37d710f76ceb0b7", "level2_token": "898a31c16d1953698d4a3de4caa643cd", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:23:24.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Roseline Lueilwitz", "shipping_company": null, "shipping_address_1": "54744 Elton Skyway", "shipping_address_2": null, "shipping_city": "South Reganfort", "shipping_state": "North Carolina", "shipping_zip": "93756-5602", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "lyndon@pfannerstill.biz", "requested_address": "54744 Elton Skyway\nSouth Reganfort, North Carolina 93756-5602\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Invalid city/state/ZIP. address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220415, "order_id": 5658546, "customer_id": 6695, "item_id": 2548989, "package_id": 4683663, "quote_item_id": null, "sku": "JC-0002", "description": "Jaguar Cardigan, Size 2", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625405, "originated_id": 13220415, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null } } ], "originator": { "id": 22625404, "originated_id": 5658546, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:51.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683663, "order_id": 5658546, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:51.000-04:00", "updated_at": "2019-09-26T16:22:54.000-04:00", "ucc128": null, "order_item_ids": [ 13220415 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "fees": { }, "tracking_details": [ ], "event_name": "order.unbatched" }
consumer_return.completed
Sent when a return is marked as completed.
{ "consumer_return": { "id": 837100, "order_id": 5658549, "customer_id": 6695, "warehouse_id": 22, "sender": "Coreen Jacobson III", "eta": "2019-10-10T16:24:00.000-04:00", "status": 300, "status_name": "Completed", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": 1, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:07.000-04:00", "arrived_at": "2019-09-26T16:24:07.000-04:00", "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "tracking": null, "type": "ConsumerReturn", "postage_billed": null, "handling_billed": true, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": "2019-09-26T16:24:07.000-04:00", "ship_actual_currency": null, "delivered_at": "2019-09-26T16:24:07.000-04:00", "due_at": "2019-09-30T19:00:00.000-04:00", "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625444, "originated_id": 837100, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "application_id": null }, "return_items": [ { "id": 801033, "item_id": 2548990, "name": "Jaguar Cardigan, Size 4", "sku": "JC-0004", "price": "0.0", "quantity": 1, "quantity_good": 1, "quantity_damaged": 0, "description": "Defective", "extended_description": null, "return_action": "exchange", "order_item_id": 13220418, "return_item_originator_id": null, "originator_id": null } ], "exchange_order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] } }, "fees": { "pack": "2.95", "pick": "0.0", "packaging": 0.0, "postage": 0.0, "total": "2.95" }, "event_name": "consumer_return.completed" }
consumer_return.unexpected
Sent when Whiplash receives a return without an RMA.
{ "consumer_return": { "id": 837100, "order_id": 5658549, "customer_id": 6695, "warehouse_id": 22, "sender": "Coreen Jacobson III", "eta": "2019-10-10T16:24:00.000-04:00", "status": 25, "status_name": "Unexpected", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": 1, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:06.000-04:00", "arrived_at": null, "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "tracking": null, "type": "ConsumerReturn", "postage_billed": null, "handling_billed": null, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": null, "ship_actual_currency": null, "delivered_at": null, "due_at": null, "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625444, "originated_id": 837100, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "application_id": null }, "return_items": [ { "id": 801033, "item_id": 2548990, "name": "Jaguar Cardigan, Size 4", "sku": "JC-0004", "price": "0.0", "quantity": 1, "quantity_good": 0, "quantity_damaged": 0, "description": "Defective", "extended_description": null, "return_action": "exchange", "order_item_id": 13220418, "return_item_originator_id": null, "originator_id": null } ], "exchange_order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] }, "order": { "id": 5658549, "customer_id": 6695, "order_batch_id": null, "quote_id": null, "warehouse_id": 22, "return_warehouse_id": 22, "shipping_method_id": 37, "estimated_shipping_method_id": null, "humanize_id": "5658549-R2A29040", "status": 430, "status_name": "Exchanged", "previous_status": 300, "order_orig": "R2A29040", "level1_token": "773f8a9e7f787b21ced3334f899a6a7c", "level2_token": "73ad29c339b583f0aaae325f0a4fc979", "workable_at": "2019-09-26T17:23:24.000-04:00", "skip_street_date": false, "due_at": "2019-09-27T19:00:00.000-04:00", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:24:00.000-04:00", "meta_data": null, "is_quote": null, "shop_warehouse_ids": [ ], "shop_shipping_method_currency": null, "shop_created_at": null, "shop_updated_at": null, "shop_shipping_method_text": null, "shop_shipping_method_price": "0.0", "billing_company": null, "billing_address_1": null, "billing_address_2": null, "billing_address_3": null, "billing_city": null, "billing_state": null, "billing_zip": null, "billing_country": null, "billing_phone": null, "billed": false, "billing_name": null, "first_name": null, "last_name": null, "full_name": null, "shipping_name": "Coreen Jacobson III", "shipping_company": null, "shipping_address_1": "79707 Russel Ridges", "shipping_address_2": null, "shipping_city": "Josphinebury", "shipping_state": "New York", "shipping_zip": "78017", "shipping_country": "United States", "shipping_country_iso2": "US", "shipping_phone": null, "email": "damonbrekke@cummeratagerhold.com", "requested_address": "79707 Russel Ridges\nJosphinebury, New York 78017\nUnited States", "residential": true, "address_verified": false, "address_message": "address: Address not found", "require_signature": false, "require_adult_signature": false, "saturday_delivery": false, "gift": false, "insure": false, "contains_alcohol": false, "customer_provided_label_carrier": null, "shipping_vendor": null, "shipping_distribution_center": null, "shipping_department": null, "ship_actual_cost": null, "shipped_on": null, "ship_notes": null, "shipping_confirmation_sent": false, "ship_3rdparty_cost": "0.0", "ship_3rdparty_account": null, "ship_3rdparty_zip": null, "ship_3rdparty_country": null, "incoterm": null, "public_note": null, "days_in_transit": 1, "days_in_transit_carrier_estimate": null, "req_insurance_value": null, "ship_method": "Whiplash Cheapest Rate", "packingslip_pdf_url": null, "tracking": [ ], "tracking_links": [ "" ], "approximate_delivery_date": null, "return_name": null, "return_company": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_country": null, "return_zip": null, "return_phone": null, "return_email": null, "return_address_verified": null, "return_time_limit": null, "order_items": [ { "id": 13220418, "order_id": 5658549, "customer_id": 6695, "item_id": 2548990, "package_id": 4683666, "quote_item_id": null, "sku": "JC-0004", "description": "Jaguar Cardigan, Size 4", "quantity": 1, "price": "0.0", "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "unshippable": false, "available": false, "packed": 0, "packaging": false, "wholesale_cost": null, "is_bundle": false, "retail_fee": null, "promo": false, "returnable": null, "currency": "USD", "wholesale_fee": null, "hazmat": false, "misc": null, "originator": { "id": 22625411, "originated_id": 13220418, "originated_type": "OrderItem", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null } } ], "originator": { "id": 22625410, "originated_id": 5658549, "originated_type": "Order", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:52.000-04:00", "application_id": null }, "proto_originator_id": null, "packages": [ { "id": 4683666, "order_id": 5658549, "shipped_on": null, "ship_actual_cost": null, "actual_weight": null, "actual_width": null, "actual_height": null, "actual_length": null, "actual_dimensional_weight": null, "tracking": null, "tracking_link": "", "bill_of_lading": null, "created_at": "2019-09-26T16:22:52.000-04:00", "updated_at": "2019-09-26T16:22:55.000-04:00", "ucc128": null, "order_item_ids": [ 13220418 ] } ], "shipping_method": { "id": 37, "carrier": "Whiplash", "service": "cheapest", "description": "Cheapest Rate", "name": "Whiplash Cheapest Rate", "international": false, "active": true, "flat_rate": false, "expedited": false, "trackable": true, "origins": [ "US", "GB", "CA", "AU" ], "extended_description": null, "created_at": "2014-11-19T15:53:32.000-05:00", "updated_at": "2017-11-17T12:31:50.000-05:00" }, "serial_numbers": [ ] } }, "fees": { }, "event_name": "consumer_return.unexpected" }
consumer_return.status_changed
Sent when the status of a return is changed.
{ "consumer_return": { "id": 837100, "order_id": 5658549, "customer_id": 6695, "warehouse_id": 22, "sender": "Coreen Jacobson III", "eta": "2019-10-10T16:24:00.000-04:00", "status": 300, "status_name": "Completed", "received_by": null, "notes_by_whiplash": null, "notes_by_customer": null, "total_boxes": 1, "created_at": "2019-09-26T16:24:00.000-04:00", "updated_at": "2019-09-26T16:24:07.000-04:00", "arrived_at": "2019-09-26T16:24:07.000-04:00", "skip_images": null, "easypostable_id": null, "easypostable_type": "Shipment", "shipping_label_url": null, "ship_actual_cost": null, "shipping_method_text": null, "carrier": null, "tracking": null, "type": "ConsumerReturn", "postage_billed": null, "handling_billed": true, "ship_3rdparty_cost": null, "requires_label": true, "completed_at": "2019-09-26T16:24:07.000-04:00", "ship_actual_currency": null, "delivered_at": "2019-09-26T16:24:07.000-04:00", "due_at": "2019-09-30T19:00:00.000-04:00", "reference": null, "customer": { "id": 6695, "name": "Ross 248 Apparel", "created_at": "2019-09-26T16:22:47.000-04:00", "active": true, "auto_merge_gestation": null, "default_warehouse_id": 1, "eori_number": null, "estimated_monthly_volume": null, "fedex_account": null, "from_email": null, "instructions": null, "item_scanning_preference": true, "label_format": null, "notes": null, "notify_originator": true, "notify_originator_inventory": 0, "originator_permissions": false, "packing_slip_msg": null, "packingslip_template": "<html>\n <head>\n <style type=\"text/css\">\n div#headline {\n height: 60px;\n }\n\n body {\n width: 800px;\n margin: 0;\n font: 0.7em/1.1em \"Lucida Grande\", \"DejaVu Sans\", Arial, sans-serif;\n }\n\n h1 {\n font-weight: normal;\n font-size: 18pt;\n line-height: 24pt;\n }\n h4 {\n margin: 0;\n padding: 0;\n }\n\n table {\n border: 0;\n }\n\n tr {\n border: 0;\n }\n\n td {\n vertical-align: top;\n padding-bottom: 8px;\n border: 0;\n }\n td, th {\n border-bottom: solid 1px black;\n }\n\n a {\n text-decoration: none;\n color: #000;\n }\n\n address {\n font-style: normal;\n }\n\n .page {\n page-break-inside: avoid;\n position: relative;\n }\n\n #customer_logo {\n clear: none;\n float: right;\n }\n\n .headroom {\n margin-top: 50px;\n }\n\n .legroom {\n margin-bottom: 50px;\n }\n\n tr.headroom td {\n padding-top: 50px;\n }\n\n tr.mini-headroom td {\n padding-top: 25px;\n }\n\n tr.micro-headroom td {\n padding-top: 10px;\n }\n\n .label {\n margin-bottom: 5px;\n font-size: 1.4em;\n font-style: bold;\n }\n\n .center {\n text-align: center;\n margin-left: auto;\n margin-right: auto;\n border: 0;\n }\n\n .left{\n text-align: left;\n }\n\n .right {\n text-align: right;\n }\n\n #date {\n margin-top: -10px;\n }\n\n #addresses {\n clear: none;\n }\n\n #support, #public-note {\n padding-top: 100px;\n }\n\n #public-note {\n font-size: 125%;\n line-height: 125%;\n border: 1px solid #000;\n padding: 10px;\n margin-top: 50px;\n }\n </style>\n </head>\n\n <body>\n <div class=\"page\">\n <!-- Order Number -->\n <div id=\"headline\">\n <h1>Packing Slip for Order {{ order.number }}</h1>\n </div>\n\n <div class=\"row\">\n <!-- Customer Logo -->\n {% if customer.logo? %}\n <div id=\"customer_logo\">\n {{ customer.logo }}\n </div>\n {% endif %}\n\n <!-- Billing/Shipping Address -->\n <div class=\"headroom\" id=\"addresses\">\n <div id=\"date\"> Order Date: {{ order.date }} </div>\n <br />\n <h4>From:</h4>\n <address>\n <strong>{{ customer.name }}</strong><br />\n </address>\n <br />\n <h4>To:</h4>\n <address>\n {{ order.address }}\n </address>\n </div>\n </div>\n\n <br clear=\"right\" />\n\n <div class=\"headroom\">\n <h3 id=\"ship-method\">{{ order.ship_method }}</h3>\n </div>\n\n <div id=\"order-items\">\n <div id=\"items\">\n <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"table table-striped table-bordered\">\n <tr>\n <th class=\"left\">Item Sku</th>\n <th class=\"left\">Desc</th>\n <th class=\"left\">Qty</th>\n </tr>\n {% for order_item in order.order_items %}\n <tr>\n <td class=\"item_row left\">{{ order_item.sku }}</td>\n <td class=\"item_row left\">{{ order_item.description }}</td>\n <td class=\"item_row left\">{{ order_item.quantity }}</td>\n </tr>\n {% endfor %}\n </table>\n </div>\n </div>\n\n\n {% if order.notes? %}\n <div class=\"center\" id=\"public-note\">\n <p>{{ order.notes }}</p>\n </div>\n {% endif %}\n\n <div id=\"support\" class=\"center\">\n Thank you for your order!\n </div>\n </div>\n </body>\n</html>\n", "request_serial_numbers": false, "ship_method_preference": 0, "shipping_name": "Ross 248 Apparel", "ups_account": null, "vat_number": null, "ein": null, "warehouse_fallback": 0, "payment_hold": true, "whitelisted_warehouses": [ { "id": 1, "name": "Ann Arbor", "timezone": "Eastern Time (US & Canada)", "shipping_address_1": "4657 Platt Road", "shipping_address_2": "", "shipping_city": "Ann Arbor", "shipping_state": "Michigan", "shipping_zip": "48108", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 42.2206, "longitude": -83.6989 } ], "activated_at": "2019-09-26T16:22:53.000-04:00", "deactivated_at": null, "auto_merge_skus": false, "authentication_token": "44NFZ3pJoBs3rcLPx4D6", "billing_email": "ilsebechtelar@sauer.info", "billing_contact_name": "Milton Baines", "billing_company": null, "billing_phone1": null, "billing_phone2": null, "billing_address1": "61956 Boris Cove", "billing_address2": null, "billing_address3": null, "billing_city": "North Salena", "billing_state": "Arkansas", "billing_zip": "76386", "billing_country": "United States", "billing_residential": null, "items_returnable": true, "items_exchangeable": true, "return_time_limit": 30, "return_label_expires_in": 29, "return_price_restricted": true, "return_sku_match": null, "rma_display_logo": true, "rma_footer_content": null, "return_name": null, "return_company": null, "return_email": null, "return_phone": null, "return_address_1": null, "return_address_2": null, "return_city": null, "return_state": null, "return_zip": null, "return_country": null, "supports_return_labels": true, "logo_content_type": null, "logo_file_name": null, "logo_file_size": null, "logo_updated_at": null, "full_logo_url": "", "email_confirmation_from": "whiplash@whiplashmerch.com", "email_confirmation_name": "Whiplash Merch", "email_confirmation_msg": "If you have any questions send us an email. Thanks for your support! - Ross 248 Apparel", "email_confirmation_preference": 1, "email_confirmation_template": "<html>\n <head>\n <title>A message from Whiplash</title>\n <meta name=\"viewport\" content=\"width=696\" />\n <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\n <style media=\"only screen and (max-device-width: 480px)\" type=\"text/css\">\n * {line-height: normal !important}\n </style>\n <style type=\"text/css\">\n a {text-decoration:none; color:#5b7ab3;}\n a:hover {text-decoration:underline; color:#5b7ab3;}\n ul {list-style-type: none; padding: 0 20;}\n\n .shipping-address {margin-left: 20px;}\n </style>\n\n </head>\n\n <body>\n <p class=\"greeting\">Hello {{order.greeting}}!</p>\n\n <p>We just shipped your order via {{ order.ship_method }}. We hope you love it. Here's what we shipped:</p>\n\n <ul class=\"order-items\">\n {% for order_item in order.order_items %}\n <li>{{ order_item.quantity }} x {{ order_item.description }}</li>\n {% endfor %}\n </ul>\n\n <p>And here's where we shipped it:</p>\n\n <div class=\"shipping-address\">\n {{ order.shipping_address }}\n </div>\n\n <p class=\"tracking\">\n {% if order.tracking_numbers.size > 1 %}\n Your order was shipped in multiple packages. Your tracking numbers are:\n {{ order.tracking_links }}\n {% elsif order.tracking_numbers.size == 1 %}\n Your tracking number is: {{ order.tracking_link }}\n {% endif %}\n </p>\n\n <p class=\"salutation\">If you have any questions send us an email. Thanks for your support! -{{ customer.name }}</p>\n </body>\n</html>\n", "low_inventory_threshold": null, "lot_control": false, "expiration_period": null, "ship_strategy": 1, "items_unavailable_on_sellout": false, "replenishment_min": null, "replenishment_target": null }, "warehouse": { "id": 22, "name": "Mira Loma", "timezone": "Pacific Time (US & Canada)", "shipping_address_1": "10314 Birtcher Drive", "shipping_address_2": "", "shipping_city": "Mira Loma", "shipping_state": "California", "shipping_zip": "91752", "shipping_country": "United States", "shipping_country_iso2": "US", "latitude": 34.0061, "longitude": -117.512 }, "originator": { "id": 22625444, "originated_id": 837100, "originated_type": "Shipnotice", "shop_id": null, "provider": "whiplash", "original_id": null, "group_id": null, "misc": null, "active": true, "integration_id": null, "last_notified_at": null, "last_notification_status": null, "distinct_originator_key": null, "created_at": "2019-09-26T16:24:00.000-04:00", 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