Creating an exit order
In order to close your Whiplash account, it is required that any remaining inventory is cleared. Please see here for directions on creating your exit order.
Outstanding charges or unused credit
Prior to releasing inventory, outstanding charges must be paid in full. Costs for the final return of inventory must be paid in advance.
If a credit remains after inventory has been returned and no further services are required, Whiplash will issue a refund for any remaining positive balance in the form originally used for payment. If it is not possible to refund on the original payment method for any reason, Whiplash will issue a check.
Please see your user agreement for more information on account termination.