NAV

Do I need a separate account for my Wholesale orders?

You would want to create multiple Whiplash accounts in two scenarios:

1) Multiple Packing Slips

Packing slips are customizable at the Whiplash Customer-Account level, which means you can only have one template per Whiplash customer.

2)  Dedicated Inventories

With a single account, it's possible for Wholesale to place an order and out-of-stock the web store, and vice-versa. Depending on your goals, this can be beneficial or harmful. If you would like dedicated inventory levels for Wholesale orders, create a separate Whiplash customer, and transfer goods between the two accounts by creating matched Orders and Ship Notices.

Last updated Sep 1st, 2017