NAV

Creating Orders

When you need merchandise sent to someone, that's called an Order. There are a variety of ways to create orders that will be useful based on the particular situation you find yourself in.

There are a number of ways to create orders:

1. Integrated Webstores

If you're using Shopify, Magento, BigCommerce, Bandcamp, or WooCommerce--among other--to power your webstore, orders can by imported directly into Whiplash in real-time. The benefits of having your orders flow effortlessly from you webstore into Whiplash are hard to overstate. Your customers order and their goods get shipped without you lifting a finger. Not bad, right?
See all of our integrations here.

2. Manually

You can create orders one at a time, once logged-in under Orders -> Create New. You can specify the address and items similar to a webstore, the difference being that because you own the merchandise, there's no need to pay. You just say where you need the order shipped and what it should contain, and out it goes. If you'd like to reserve inventory for an order but not ship it yet, just pause the order once it's been placed.

3. File Import

CSV: Comma Separated Values (CSV) is a generic format to pass data between different platforms. Often you'll export a CSV from one source, e.g. Backerkit, arrange the data to fit our template in Google Sheets or Excel, and then upload into Whiplash. We've also got custom importers for platforms like Kickstarter.

XML: Extensible Markup Language (XML) is a better fit for for larger and/or more complex orders, especially wholesale orders with lots of items in them.

Here's the Whiplash template and import area.

4. API

If you're tech savvy, the API could be your best friend. You can create orders from inside your own application. This could be based on actions your customers take or an automated script to send rewards to groups of clients. You could automatically ship gifts to your Facebook fans when they share your page. Get where we're going with this? It'll be huge. Your kids are going to love it.


Is there another way you'd like to create orders? Let us know!

Last updated Mar 13th, 2018