Cases and Cartons

Products you sell have three potential designations in our system: an item, a case of items, and a carton of cases. You can uses Case and Carton functionality to avoid committing inventory to any configuration, while still allowing us to ship in bulk without racking up pick and pack costs.

An item is defined in our system as one unit of sellable product. For example, let's say you sell a toy and your customers can purchase individual units. In whiplash one toy is an Item.

Let's say these toys come packaged in cases of 6 items. While you'd like to sell them individually, you'd also like to be able sell them as a case.  You can create a case designation such that when a case is ordered, you are charged for the pick of a single item.

If your manufacturer sends 4 Cases in a larger box, this could be defined in Whiplash as a Carton.  Again, you could sell or create an order for a carton—and this would ship with a pick fee of a single item. This is great for wholesale orders or bulk transfers.

You can find these settings on an Item's Details tab.

Important: Cases and Cartons consist of a single SKU. Items must arrive already packed as cases or cartons in order to be eligible for case/carton picking. If items are received in a mixed state, they can be re-cased as a project at our hourly project rate.
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If you would like to track inventory for cases and cartons separately instead of at the unit level, you can create a separate SKU for them and label your packaging accordingly.

Last updated Sep 13th, 2018