Cases and Cartons

Single Item with settings for Case and Carton

We support Item units, a case of units, and a carton of cases. You can uses Case and Carton functionality to avoid committing inventory to any configuration, while still allowing us to ship in bulk without racking up pick and pack costs.

An item is defined in our system as one unit of sellable product. For example, your customers can purchase individual pint glasses. Each one is an Item in Whiplash.

These pint glasses come packaged in cases of 6. While you'd like to sell them individually, you'd also like to be able sell them as a case.  You can create a case designation such that when a case is ordered, you are charged for the pick of a single item.

If your manufacturer sends 4 Cases in a larger box, this could be defined in Whiplash as a Carton of 24.  Again, you could sell or create an order for a carton—and this would ship with a pick fee of a single item. This is great for wholesale orders or bulk transfers.

Potential drawbacks

You can find these settings on an Item's Details tab.

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Important: Cases and Cartons consist of a single SKU. Items must arrive already packed as cases or cartons in order to be eligible for case/carton picking. If items are received in a mixed state, they can be re-cased as a project at our hourly project rate.
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Separate items

This strategy is rarely used because it tends to add complexity for your team. It allows you to reserve inventory for wholesale shipments or e-commerce, and may make more sense to your team for tracking inventory.

In order for this to work, your cases and units will need to be labeled with a separate SKU so they can be scanned.

You'll have two or three items, like PINTGLASS, PINTGLASS-CASE, and PINTGLASS-CARTON. Each will have an entirely separate SKU.

Potential drawbacks
If you would like to track inventory for cases and cartons separately instead of at the unit level, you can create a separate SKU for them and label your packaging accordingly.

Last updated Apr 23rd, 2019