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2020 Holiday Preparations / Peak Planning / Ship-by Dates

We rely on projections from our customers to keep fourth-quarter shipping as smooth as the first three, as well as locking down features and signups to keep our full attention on shipping orders.

Projections

Without holiday projections, we won't know what's coming—and can't guarantee we'll be prepared for on-time shipments during this busy season. As we plan our holiday season together, please keep us up to date with the important dates through the end of the year. These might include:
Send any and all projections to holiday@getwhiplash.com. We'll make sure they end up in the right hands.

Preparation

It's quite common in e-commerce to hire temporary help during the holidays—please make sure they're well versed in the Whiplash dashboard before crunch-time. We're happy to provide relevant docs if you're planning to bring new users into the app.

If you plan to drop a hyped release and expect thousands of orders in the first hour, your e-commerce platform might not be able to keep up! It's worth reviewing this doc about avoiding overselling during flash sales.

Holiday Closures 

All facilities are typically closed on all major holidays. In the US, this includes New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year's Eve. 

Lockdown

We're locking down code and configurations to focus on shipping. As a result, no new carrier accounts or shipping methods can be created between November 5th and December 20th.

Holiday Shipping Dates 

As companies are preparing for what could potentially be the largest e-commerce peak season, we know many are planning for the holiday cut-offs. To help with your planning, Port Logistics Group and Whiplash would like to provide the following dates based on conversations with our carrier strategic partnerships. The caveat is these are 100% best estimates. Please allow 2-3 full days for standard e-commerce orders during peak time in advance to the ship-by dates below. Given the increase in COVID19 cases, these dates could change quickly and merchants should be prepared with contingency plans. . Email us to inquire about expected pack times for larger orders.
 

 
Domestic 

USPS Media Mail, USPS Parcel, FedEx Smartpost
o  Recommended cut-off: Ship by Friday, 12/11

 FedEx Ground, Home Delivery, UPS Ground
o  Generally a 2-5 day delivery (includes weekend days during peak)
o  Recommended cut-off: Ship by Tuesday, 12/15

DHLeC Expedited and USPS First Class
o  Generally a 2-5 day delivery (includes weekend days)
o  Recommended cut-off: Ship by Tuesday, 12/15

DHLeC Expedited Max and USPS Priority
o  Generally a 2-3 day delivery (includes weekend days)
o  Recommended cut-off: Ship by Thursday, 12/17

Expedited Domestic

2-Day (includes FedEx 2-Day & UPS 2nd Day)
o  Generally a 2-business day delivery
o  Recommended cut-off: Ship by Monday 12/21

Overnight (includes FedEx Standard Overnight, Priority Overnight, UPS Next Day Air)
o  Generally a 1-business day delivery
o  Recommended cut-off: Ship by Tuesday, 12/22

International 

DHLeC Global Mail International Direct
o  Generally a 4-8 day delivery globally
o  Customs clearance could impact transit time
o  Recommended cut-off: Ship by Monday, 12/14

DHLeC Global Mail International Standard & Asendia
o  Generally a 4-10+ day delivery globally
o  Customs clearance could impact transit time
o  Recommended cut-off: Ship by Monday, 12/7

Expedited International

FedEx International Economy and International Priority (Requires completed/approved Power of Attorney to Canada)
o  Generally a 1-3 day delivery globally
o  Customs clearance could impact transit time
o  Recommended cut-off: Ship by Monday, 12/21

DHL Express (Requires completed/approved Power of Attorney to Canada)
o  Generally a 1-3 day delivery globally
o  Customs clearance could impact transit time
o  Recommended cut-off: Ship by Monday, 12/21



Last updated Nov 17th, 2020